service
BEHAVIOURAL TRAINING
Turn your team into communication ninjas and leadership pros. This training goes beyond just doing the job—it’s about making sure everyone works together like a well-oiled machine, creating a workplace that’s as positive as it is productive.
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Building winning teams
In today’s fast-paced and competitive world, the capability to build and lead effective teams is critical for success and is highly valued by employers. This highly interactive session covers examples of legendary teams, an epic mountaineering case study and the centerpiece is a team-based competitive game followed by a debrief.
Benefits:
- Grasp the key drivers of elite teams.
- Learn how to evaluate team performance.
- Understand how to balance the needs of individuals with the goals of the team
Excellence in customer service
Customer expectations have evolved and increased massively in the last decade. Hence often the performance doesn’t meet the promise. We look at the what and why of some examples of great service and industry specific client expectations (customizable). The core of the session is uncovering the social behavior types of the participants to drive discussion, deliver insight and achieve higher customer satisfaction.
Benefits:
- Master the art of communicating with all types of customers.
- Build better customer relationships and loyalty.
- Higher revenue .
Train the trainer
Training shouldn’t feel like watching paint dry. This program shows you how to engage a room, keep people awake, and get the message across.
Benefits:
- Develop impactful content based on cutting edge research on how adults learn.
- Control your voice, body language etc to project confidence
- Maintain a consistently high level of learner engagement
presenting for impact
Communication is key for leaders and even the best ideas can fall flat if you can’t present them fluently. This course is all about mastering the art of creating and delivering compelling presentations that will captivate any audience.
Benefits:
- Deliver with confidence, authenticity and your own leadership voice.
- Inspire people to take action.
- Learn to deftly handle difficult audiences.
building a personal brand
Every manager has two options- stay as a faceless commodity or build a brand. This course teaches you how to build a powerful personal brand that makes people notice—and remember—you.
Benefits:
- Recession-proof your career by becoming a go-to person in your industry
- Take control of your public persona—no more leaving it to chance
- Open doors that were once out of reach
Unleashing Confidence
Confidence is a game-changer. This course delivers real, practical tools to build the kind of confidence that lasts and impacts.
Benefits:
- Define the meaning of success for you
- Use tools that work for you to develop confidence
- Develop a winning mindset through simple everyday mental exercises
survival simulation
Think you know teamwork? Try surviving in the wild. Set in an unfamiliar location, this winter survival simulation takes participants outside of their organizational roles and areas of expertise to a situation where only their synergistic problem-solving skills will help them to survive.
Benefits:
- Test real teamwork under pressure.
- Watch natural leaders emerge.
- Build problem-solving skills that will actually stick back in the office.
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Is This Training Right for You?
Elevate your team’s performance and unlock their potential with targeted behavioural training that fosters essential interpersonal skills and drives success.